Sustainable development goals
Contents of GRI standards and corporate indicators
GRI 2-27
Compliance with laws and regulations
GRI 3-3
Management of material topics
GRI 416-2
Incidents of noncompliance concerning the health and safety impacts of products and services
GRI 417-3
Cases of noncompliance related to marketing communications
GRI 418-1
Substantiated complaints concerning breaches of customer
EU25
Number of injuries and fatalities involving company assets, including legal rulings, settlements, and pending legal cases due to illness.
EU28
Average frequency of outages.
EU29
Average duration of outages.
EPM-43
Loss rate - IANC
EPM-44
Loss rate - IPERC
EPM-45
Loss rate - IPORR
EPM-46
Loss rate - IPUF
EPM-47
Loss rate - GAS
EPM-04
Service channels
EPM-41
Customer Customer service experience Indicator - NPS (Net Promoter Score)
EPM-18
Aqueduct continuity index ICTAC.
Scope and coverage
Geography
Business and companies
